✓ Directors, Managers
✓ Foremen, Leaders
✓ Process Engineers and Technologists
✓ Quality specialists
✓ acquisition of the skills of effective and systemic solving of key problems for the company,
✓ shortening the time of solving problems in the organization,
✓ reduction of costs related to the implementation of ineffective solutions,
✓ development of competences and involvement of teams in ongoing problem solving,
✓ fast and sustainable improvement of processes in the organization,
✓ better use of resources in the organization to eliminate root causes,
✓ elimination of "firefighting" related to removing the effects of problems,
✓ combining problem solving and project management tools into an effective system.
2 days
Basic
Workshops closed at the customer's site
✓ solve problems effectively and systematically,
✓ reduce lead times and costs,
✓ develop the competence and commitment of teams,
✓ permanently improve processes in the organization,
✓ make better use of resources within the organization,
✓ use problem solving and project management tools.
Day 1 - workshop (8 hours)
1. Introduction to problem solving - an overview of basic concepts
2. The Pareto Principle and Priorities in Selecting Problems to Solve
3. Presentation of differences and similarities in selected methods (PDCA, A3, 8D, DMAIC)
4. Overview of the problem solving process and tools used at each stage (5W2H, 5xWhy, Ishikawa Diagram, SPC basics, brainstorming, HOW-HOW diagram)
5. Project management (team moderation, work scheduling, task reporting, problem solving leader function)
Day 2 - workshop (8 hours)
1. Creating a detailed description of the problem for the example of Customer
2. Session dedicated to searching for root causes and generating solutions to the problem
3. Overview of tools to verify the effectiveness of the implemented solution
4. Standardization and scaling of solutions in the organization using lean management tools
5. Summary
6. Exam and Certification
